To start a case at SACAT, you need to make an initiating application. This tells SACAT and the other people involved in your case what you want SACAT to do.

Please be aware that an application will generally always be provided to the other party involved in your dispute.

All applications are made electronically through SACAT’s online portal. The online application form will prompt you for the information we need. If you make a SACAT Online Services account, you can return to your application at any time to provide more information or documents before submitting it.

Having this information organised and available will also help you throughout your case.

Before you start

Check the information requirements below before making your application otherwise your application may not be accepted.

Any documents you include must also meet our document requirements.