Every matter presented to SACAT is different and the time it takes to resolve a case depends on a few key factors:

  • how complex the case is
  • whether applications are fully completed and contain all the required documentation.

Some matters may take longer for other reasons or if they are heavily contested.

It is especially difficult to estimate the time it takes to resolve Internal Reviews and reviews of government decisions as they can involve:

  • various pieces of legislation
  • can relate to a wide range of agencies
  • may involve different processes.

  • Total received - Total number of matters received within the reporting period
  • Total finalised - Total number of matters finalised within the reporting period (irrespective of when received)
  • Clearance Rate - % of matters completed within the reporting period. Clearance rate is an indicator that shows whether the volume of matters finalised matches the volume of matters received during the reporting period. It can indicate whether the Tribunal's pending work load has increased or decreased over the reporting period(s).

Stage 1

Average number of business days from when an electronic application has been received at SACAT to the point when the matter can be listed for hearing or conference.

This will be dependent on completeness of the application and the timeliness of information provided by the applicant(s) and where applicable the receipt of relevant documents from the original decision maker.

Stage 2

​Applications - average business days taken by SACAT to list the matter for hearing or conference from receipt of a fully completed application (all required documentation)

Internal Reviews – average business days taken by SACAT to list the matter for hearing, from receipt of a fully completed application, copy of transcript and statement of reasons (where required)

Reviews of Government Decisions – average business days taken by SACAT to list the matter for hearing or conference from receipt of a fully completed application and the receipt of relevant documents from the original decision maker.

Stage 3

Applications and Internal Reviews - average business days from the first date listed for hearing or conference to a decision being made or finalisation of the matter (this will encompass directions hearings, adjournments, cancellations etc.)

Reviews of Government Decisions – average business days from the first listing event (i.e. conference, directions hearing or first hearing) to a decision being made or finalisation of the matter (this will encompass adjournments, cancellations etc.)

The data provided for Stages (1) (2) and (3) notes averages only