Retrieving an account password


The recent SACAT forms upgrade may result in some registered users having to reset their password to gain acesss.


Please follow the instructions below for assistance:


Error message logging in



On the login screen users may get a message indicating 'Your account has been locked. Please use the Forgotten Password link to unlock your account'.


Use the Forgot Password link to unlock your account.




Select forgot password



To login please select Forgot password where you will be prompted to enter your: 



Account username


(only enter your email address if that is your account username)



Then select Send Email




Password reset confirmation email



You should then receive an email from


Click on the link to reset your password




Password reset



Enter the chosen password in New Password and repeat in confirm password


Select Update