Complaints and Unreasonable Complainant Conduct Policy

SACAT's Complaints Policy outlines how the Tribunal records, manages and responds to complaints which it receives.

In making a complaint to the Tribunal, SACAT expects that complainants:

  • provide all relevant information; and
  • are respectful and courteous.

SACAT's Unreasonable Complainant Conduct Policy sets out the Tribunal's position in relation to management of unreasonable complainant conduct.