contact us

Contact us

Please contact us:

  • if you have queries about processing your case

  • if you have questions about your upcoming hearing or conference

  • if you have queries about access and / or wish to advise us about your special needs

SACAT cannot provide legal advice. This includes advice on whether it is a good idea to bring an issue to SACAT or the chances of success of a particular approach.

If you have general enquiries about individual circumstances (where a case has not been lodged with SACAT), organisations that may be able to help you with information or specific legal advice include:

Contact options

Phone

Phone us on 1800 723 767

 

You can contact us Monday to Friday (09:00am to 5:00pm) for all general information or case specific enquiries.

Please note that SACAT is closed on national and South Australian public holidays.​

Should you be seeking advice, please refer above (to organisations that might be able to assist)

 

 


 

Email

General enquiries to sacat@sacat.sa.gov.au
Feedback, Complaints or Compliments​ to connect@sacat.sa.gov.au

You can use our email address to contact us, but if you need an urgent response, plesae call us on the above number.

If sending attachments, please limit them to less than 9MB per email due to size restrictions.

We do not accept responsibility for delays in email transmission.

You should keep the original copy of any items sent to us as you may be asked to produce it in evidence.


You can complete our online form and we will respond accordingly 

Online contact is to be used for complaints, compliments and general feedback ONLY 

For pressing matters during business hours - the best option is to call us - 1800 723 767

Should you be seeking advice, please refer above (to organisations that might be able to assist)

If sending attachments, please limit them to less than 10MB.


Post

GPO Box 2361, Adelaide SA 5001

If your message is sensitive or you are seeking a formal response from us, please consider using our postal address.

All postal correspondence must include a return address.

Should you have any concerns in relation to electronic transmission of information, you may feel more comfortable in using our postal address.

Please note - depending on the nature of your contact, a response may be provided by the same medium in which the initial contact / correspondence was received.


After hours (urgent guardianship, mental health and administration cases only)

For urgent after hours calls about guardianship, mental health and administration cases, contact the Office of the Public Advocate on 8342 8200 for details of their emergency out of hours service.

If an urgent hearing is needed, the Office of the Public Advocate will contact SACAT and arrange a hearing time as quickly as possible.