Retrieving an account password

The recent SACAT forms upgrade may result in some registered users having to reset their password to gain acesss.

Please follow the instructions below for assistance:

1

Error message logging in

On the login screen users may get a message indicating 'Your account has been locked. Please use the Forgotten Password link to unlock your account'.

Use the Forgot Password link to unlock your account.

2

Select forgot password

To login please select Forgot password where you will be prompted to enter your: 

Account username

(only enter your email address if that is your account username)

Then select Send Email

3

Password reset confirmation email

You should then receive an email from sacat@sacat.sa.gov.au

Click on the link to reset your password

4

Password reset

Enter the chosen password in New Password and repeat in confirm password

Select Update