our service

Every matter presented to SACAT is different. Individual matters may take more / less time to finalise - depending on the complexity of the matter. Key factors that can affect the time taken to resolve a case include (but not limited to) how complex the case is and whether applications are fully completed and contain all of the required documentation.

Internal Reviews and Reviews of Government decisions

It is difficult to estimate the time to resolve cases relating to Internal Reviews because they deal with diverse matters that range in complexity. Applications for a review of a Government decision are also quite complex as they involve various pieces of legislation, can relate to a wide range of agencies and may involve different processes. Some matters may take longer for other reasons, such as legal and or technical issues or indeed if they are more vigorously contested.

SACAT Community Access Officers work closely with all parties on such matters to ensure the most efficient and fair process possible.


quarterly data - April 2018 to June 2018

quarterly data - January 2018 to March 2018

quarterly data - October 2017 to December 2017

quarterly data - July 2017 to September 2017


Table explanation:-

Total Received

Total number of matters received within the reporting period

Total Finalised

Total number of matters finalised within the reporting period (irrespective of when received)

Clearance Rate

% of matters completed within the reporting period . Clearance rate is an indicator that shows whether the volume of matters finalised matches the volume of matters received during the reporting period. It can indicate whether the Tribunal's pending work load has increased or decreased over the reporting period(s).

Stage 1

Average number of business days from when an electronic application has been received at SACAT to the point when the matter can be listed for hearing or conference.

This will be dependent on completeness of the application and the timeliness of information provided by the applicant(s) and where applicable the receipt of relevant documents from the original decision maker.

Stage 2

​Applications - average business days taken by SACAT to list the matter for hearing or conference from receipt of a fully completed application (all required documentation)

Internal Reviews – average business days taken by SACAT to list the matter for hearing, from receipt of a fully completed application, copy of transcript and statement of reasons (where required)

Reviews of Government Decisions – average business days taken by SACAT to list the matter for hearing or conference from receipt of a fully completed application and the receipt of relevant documents from the original decision maker.

Stage 3

Applications and Internal Reviews - average business days from the first date listed for hearing or conference to a decision being made or finalisation of the matter (this will encompass directions hearings, adjournments, cancellations etc.)

Reviews of Government Decisions – average business days from the first listing event (i.e. conference, directions hearing or first hearing) to a decision being made or finalisation of the matter (this will encompass adjournments, cancellations etc.)

 

The data provided for Stages (1)(2) and (3) notes averages only


​Questions in relation to 'our service' can be directed to SACAT.Connect@sacat.sa.gov.au


NOTE:

Following the tabling of the 2017 Statutory Review of SACAT by the Hon. David Bleby QC, SACAT continues to refine and improve its systems for recording all of its transactions.  The published data must, at this early stage, be acknowledged as carrying a small degree of error. As this improvement occurs, this margin will steadily decrease.

Next update due -       October 2018